GLG, the World’s Insight Network, brings decision makers the insight it takes to get ahead, providing meaningful connections through a network of 1 million experts, the world’s largest and most varied source of first-hand expertise. In September 2023, AWS engaged GLG to conduct a survey of 100 IT and business leaders at financial services firms, including the banking, insurance, and capital markets segments. GLG conducted the study in a double-masked manner to ensure objectivity in the study. Survey respondents in this study had decision-making authority over the selection of cloud infrastructure services and their organizations had been using AWS services for at least 12 months.
The research, conducted through GLG, was to understand the business value realized by financial services companies’ adoption of AWS services. The key goals were to:
- Identify the areas of business performance impacted by cloud services adoption
- Quantify the improvement to key performance indicators (KPIs)
- Illuminate the means by which cloud services adoption improves KPIs
