Avanade’s original research explores how Microsoft Copilot for Microsoft 365 impacts human metrics in the workplace including creativity, communication, trust and belongingness
While we know that generative AI is unlocking new and innovative ways of working for many employees, we’re still learning how this rapid rollout is affecting human aspects of work.
As pioneers in the adoption of Copilot for M365, we investigated how the tool influenced our people across job roles. We carried out a seven-week study to examine generative AI’s impact from a human perspective, exploring everything from sparking creativity to fostering efficient communication, building trust and promoting work satisfaction to nurturing a sense of belonging.
The study supports our aim of making genuine human impact through a peoplefirst approach to generative AI. Copilot for M365 is not a “flip the switch” technology – and understanding the advantages and challenges that users have with the tool will help us better support the adoption process.
